Free shipping on orders over $200.

Shipping

What shipping methods are available?

All orders over $200 come with free 3-day shipping. For all other orders we offer 3-Day Canada wide shipping for a flat rate of $9.97 or free curbside pickup from Bertucci MedSpa in Woodbridge.

Do you ship internationally?

Yes, we can ship internationally upon request. If you’d like you order to be shipped outside of Canada, please contact us for a quote.

How long will it take to get my package?

In most cases, your order will reach your home within 3 business days or less. We strive to pack & ship all orders within one business day, and use Canada Post 2-day shipping for all orders.

Payment

What payment methods are accepted?

We accept American Express, VISA, and Mastercard via our online store.

How will purchases appear on my credit card statement?

All purchases as billed via Stripe and will reference Bertucci MedSpa in the debit memo.

Orders & returns

How do I track my order?

You’ll receive a tracking number from us via email once your order ships. You can use our order tracking page for status updates and to track your delivery.

How can I return a product?

Please contact us via one of the the methods listed on our contact page, providing a brief description of the product you’d like to return and the issue. We’ll take care of the rest. A member of our team will reach out to you with next steps, in most cases providing a RMA # and return shipping label for your return.

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